Contact Us

At besavvi loans we are committed to providing the best possible service to our customers. So if there’s something you‘re not happy with, let us know so we can put it right.

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Need to complain

At besavvi loans we are committed to providing the best possible service to our customers. So if there’s something you're not happy with, let us know so we can put it right. Click here to view our complaints policy.

Our contact details

Customer Service Team:
For general enquiries contact our Customer Service Team on 0344 375 5500.

Opening hours:
Monday to Friday: 8:45am to 7:30pm
Saturday: 8:45am to 12:00pm

Collections Team
If you are in financial difficulties please telephone our Collections Team on 0344 375 5488.

Opening Hours:
Monday to Thursday: 8:00am to 8:00pm
Friday: 8:00am to 7:00pm
Saturday: 9:00am to 12:30pm
(All inbound and outbound calls are recorded for training and monitoring purposes).

Address

Customer Service Team:
Hitachi Capital (UK) PLC
2 Apex View
Leeds
West Yorkshire
LS11 9BH

If you would prefer to email us, you can contact us on customerservice@hitachipersonalfinance.co.uk